Privacy policy

Last Updated: September 19, 2026

At Holly’s Crafty Corner, your privacy is important to us. This Privacy Policy explains how we may collect, use, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as your:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number, if provided
  • Order and purchase information
  • Payment-related information
  • Communications with us
  • Device, browser, and website usage information
  • IP address and similar technical information

Payment information may be processed directly by our payment-processing provider. Holly’s Crafty Corner may not directly receive or store your complete credit or debit card information.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Ship your purchases
  • Send order confirmations and shipping updates
  • Provide customer service
  • Process returns, refunds, or exchanges
  • Respond to questions or requests
  • Prevent fraudulent or unauthorized transactions
  • Maintain and improve our website
  • Comply with applicable legal, tax, and accounting requirements

If you choose to subscribe to promotional emails or other marketing communications, we may also use your contact information for those purposes. You may unsubscribe from marketing communications at any time using the available unsubscribe option.

3. Payment Information

Payments made through our website are processed through the payment methods and providers available at checkout.

Payment processors may collect and process information necessary to complete your transaction according to their own privacy policies and security practices.

Holly’s Crafty Corner does not intentionally store complete payment-card information unless specifically provided through a secure service designed for that purpose.

4. How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary with service providers that help operate our business, such as:

  • Website and ecommerce providers
  • Payment processors
  • Shipping and delivery carriers
  • Email or communication services
  • Analytics and website-performance services
  • Fraud-prevention or security services
  • Professional advisers or authorities when legally required

These providers may receive only the information necessary to perform their services, subject to their own applicable privacy practices.

5. Shipping Information

When you place an order, your name, shipping address, and other necessary delivery information may be provided to the shipping carrier so your package can be delivered.

6. Cookies & Website Technology

Our website or the services used to operate it may use cookies and similar technologies.

These technologies can help remember preferences, maintain website functionality, understand how visitors use the site, improve performance, and support analytics or advertising where applicable.

Your browser or website privacy settings may provide options for managing certain cookies.

7. How We Protect Your Information

We take reasonable steps to protect the personal information entrusted to us.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

8. How Long We Keep Information

We may retain order and customer information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations.

Information that is no longer reasonably necessary will be handled in accordance with applicable requirements.

9. Your Privacy Choices & Rights

Depending on where you live, applicable privacy laws may provide rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may contact us if you have a privacy-related request. We may need to verify your identity before completing certain requests, and some information may need to be retained when required by law or for legitimate business purposes.

10. Children's Privacy

Holly’s Crafty Corner is not intended to knowingly collect personal information directly from children in violation of applicable law.

If we become aware that personal information has been collected from a child in circumstances requiring parental consent, we will take appropriate steps as required by applicable law.

11. Third-Party Websites & Services

Our website may contain links to or integrate with third-party websites and services.

Holly’s Crafty Corner is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies when using those services.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, or legal requirements.

Updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the contact information provided on our website.

Holly’s Crafty Corner
✨ Handmade • Unique • Made With Love ✨